jittawin | Banking with bKash, Nagad and Rocket

Withdraw Funds Back to Your Wallet

Head to the cashier, select Withdraw, and choose the wallet you want to receive the money — bKash, Nagad or Rocket. Enter the amount, type in your registered wallet number and confirm. If your account verification is already complete, the request moves to processing without extra steps. Unverified accounts will be prompted to upload an ID document before the withdrawal can proceed.

We process requests in the order they arrive. Keep your wallet number current in account settings so there is no mismatch when the transfer lands.

Choose your payout wallet — Select bKash, Nagad or Rocket from the withdrawal screen — use the same wallet your account is registered with.
Enter the amount and wallet number — Type the withdrawal amount and your personal wallet number. Double-check the number before you confirm.
Complete verification if prompted — Accounts that have not yet verified identity will see a document upload step before the request is submitted.
Request is queued for processing — Confirmed requests are queued in order. You will see a pending status in your transaction history until it clears.

Verifying Your jittawin Account

Verification protects your account and makes sure withdrawals reach the right wallet. We need a valid national ID — your NID card is the standard document — and sometimes a brief selfie or a screenshot of your wallet number matching the account name. You only complete this once. After approval, your account status changes to verified and future withdrawal requests skip this

step entirely. Submitting clear, readable images speeds the process. Blurry or cropped documents cause delays, so take a moment to check the image before uploading.

Prepare your NID — Your National ID card is the standard document. Make sure both front and back are clear and fully in frame.
Upload via account settings — Go to Account, then Verification, and upload the document images directly from your phone camera or gallery.
Selfie or wallet match if required — Some accounts need a selfie alongside the NID, or a screenshot showing your wallet number matches your registered name.
Approval unlocks full withdrawals — Once our team approves the documents, your account is marked verified and withdrawal requests process without interruption.

LOCAL PAYMENT METHODS

Wallets and Payment Options at jittawin

cashier accepts the mobile wallets Bangladesh account holders already use day to day. bKash, Nagad and Rocket are all active for both deposits and withdrawals. Each method connects directly to your personal wallet number — no bank, no card details required. Availability is subject to local law and eligible regions

bKash Send directly from your bKash app using the account number shown in the cashier. Works for both deposits and withdrawal requests.

Nagad Nagad transfers follow the same flow — copy the number, confirm the amount in your Nagad app, and your balance updates promptly.

Rocket Rocket is accepted for deposits and payouts. Use your registered Rocket number so the account name matches on withdrawal.

Put Money Into Your jittawin Account

Open the cashier from any screen inside jittawin and you will see bKash, Nagad and Rocket listed immediately — no scroll required. Pick your wallet, copy the account number we show you, open your mobile wallet app, send the amount and confirm with your PIN. The balance updates on your jittawin account as soon as the wallet confirms the transfer. We do

not charge a deposit fee on our side; check your wallet provider for any outgoing fees they apply. Availability depends on your local law and eligible region.

Open the cashier — Tap the cashier icon from the jittawin lobby — bKash, Nagad and Rocket appear in the first row.
Copy the wallet number — We display the destination account number. Copy it exactly into your mobile wallet app before you send.
Send and confirm your PIN — Enter the amount in your bKash, Nagad or Rocket app, confirm with your PIN and submit the transfer.
Balance updates — Your jittawin balance reflects the deposit as soon as the wallet network confirms the transaction on their end.

Banking Questions We Hear Most Often

If something is not working exactly as expected in the cashier, the answers below cover the most common situations — from a delayed transfer to a wallet number mismatch. For anything not listed here, our support team can be reached through the live chat icon in the lower corner of the screen.

bKash, Nagad and Rocket are all active in the jittawin cashier for deposits. Select your wallet, copy the number shown and send from your app.

Minimum deposit amounts are displayed in the cashier at the time you select your wallet. We do not publish a fixed figure here as it can be updated.

First check that the wallet transfer shows as confirmed in your bKash, Nagad or Rocket app. If it does and your balance has not updated, contact support with the transaction ID.

Enter the wallet number carefully and make sure it matches the name on your jittawin account. A mismatch is the most common reason a withdrawal is held for review.

Yes. Accounts without a verified ID document will be asked to upload a clear NID image before the withdrawal request can be submitted and processed.

Requests are queued and processed in order. If yours has been pending beyond the timeframe shown in your transaction history, reach out to support with your request reference.

Reference